Who will conduct my sessions?
Dr. Neha will personally conduct the sessions. All program elements are designed and customised by her, ensuring you receive expert, personalised care tailored to your unique needs.
Can I upgrade to a program after completing a single session?
Absolutely! If you find value in the initial consultation and wish to continue, you can transition to a monthly program. You will need to pay the difference to upgrade to a monthly package.
What is the difference between your in-person and online sessions?
There is no difference in the core content and the guidance provided between the two.
What happens if I don’t finish my sessions within the required time frame?
All programs have a specified time frame to ensure consistency and progress. If you are unable to complete your sessions on time, the sessions cannot be carried forward. Special circumstances may be considered for extensions depending on the program.
What can I expect during my first session?
During your first session, we’ll:
- Review your intake questionnaire, dietary habits, and past medical history.
- Discuss your health concerns, goals, and areas of focus.
- Educate you on relevant topics (e.g., nutrition, stress management, behavioral changes).
- Review available lab reports and identify any gaps.
- Set realistic and actionable foundational goals to help you move forward confidently.
What’s included in the monthly program?
A program typically includes:
- Comprehensive health and lifestyle assessment
- Ongoing support and accountability through follow-ups
- Educational resources on nutrition, lifestyle, and behaviour changes
- Personalised dietary and wellness plans
- Adjustments based on your progress or new goals
Can I book sessions for another person?
Yes, consultations can be tailored for another person, provided they are open to making lifestyle changes. For minors, a parent/guardian must give consent, however, they might be asked to not be present during the session.
What happens if I need to reschedule or cancel my session?
We understand that life happens! Rescheduling is possible with at least 24 hours notice, but only once. Late cancellations or no-shows will not be subject to a refund.
Will you prescribe supplements or medications?
Dr. Neha does not prescribe medications but may recommend supplements as part of your wellness plan. These are optional and based on individual needs.
Can I follow your programs if I have specific dietary restrictions?
Absolutely. All recommendations are customized to accommodate dietary preferences, restrictions, and cultural needs. Whether you’re vegan, vegetarian, gluten-free, or have allergies, we will work with your requirements.
Can I pay in installments?
No. But in case of genuine financial difficulties, you can get in touch with us and we can discuss.